FAQs

 

How do I know when you are releasing kits?

The best way to stay in touch is to follow us on instagram or facebook - click on the links at the top of the page.

 

Do you offer women's specific kits? 

Yes - jerseys and knicks.  Our jackets and Skinsuits are uni-sex.

 

 Can I buy Jerseys and Bib Shorts as Single Items?

Yes.  Our Race Knicks work with all our stand alone jerseys and jackets.  Where we offer full kits we do not split the jerseys and knicks.

 

Sizing Charts

Our sizing charts are located in the product description detail for each garment as well as in our Size Guide page.  We have also included garment specs to help you in our Size Guide page.

 

 What Payment Methods Do You Accept?

Payments can be made through PayPal, Visa or Mastercard.  All prices are in AUD

 

 Do You Ship Outside Australia?

Yes  - please note, Hunter Bros Cycling does not take any responsibility for local taxes and duties that may be payable on delivery.  Please check with your local government department if you have any questions. 

 

 I live in Melbourne, can I collect my purchase from you?

Yes - orders can be collected directly from us at the studio on Wednesdays between 11am - 4pm.  Studio address is Rear 48 Smith Street, Collingwood (via the rear lane).  Make sure you select the 'pick up' shipping option and leave a contact number in the notes section. 

 

 How do I look after my kit?

Wash your kit in warm water using a soft detergent.  If you are using a machine always turn your kit inside out, use the gentle cycle and wash the kit in a washing bag (pick one up from your local supermarket).  Do not wash your kit with jeans, work clothes (with zips, buckles, etc) or towels.  Do not use bleach of any sort, avoid velcro, do not iron and do not dry clean.  

To dry, simply hang your kit in a warm spot. 

Check out this good article on looking after your kit from Cycling Tips

 

http://cyclingtips.com/2016/02/five-ways-to-ruin-and-salvage-your-kit/

 

 

Returns and Refunds

If a garment does not fit or has a manufacturing fault please let us know immediately.  Where we can we will happily exchange your purchase or arrange a suitable alternative that works for you.  As a small company we will endeavour to find the best solution so you can get as much enjoyment from your riding in our kits as we do. 

Any returns or mail should be sent to:

Hunter Bros Cycling
Post Office Box 1212
Collingwood VIC 3066 Australia

 

 

Is Hunter Bros Cycling stocked in bike stores?

Our 3 Panel Caps and Musettes are stocked at St Cloud in Fitzroy

 

If we haven't covered what you need to know here, please email us on info(at)hunterbroscycling(dot)com(dot)au

Cheers

Hal, Ray and James